Medical Records
Need to request your medical records?
We’ve partnered with Sharecare for your medical records needs!
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Download records!
Please allow 3-5 days for completion of your request. Status updates will be sent to you via the email and/or cell phone number provided.
Access Patient Records
For providers and third parties requesting patient records. Patients, please use the form below.
Patient Online Access Form
For patients and legal guardians with appropriate documentation requesting a copy of their own medical records
Pro Submission Portal
For healthcare providers, attorneys, or others requesting records on behalf of a patient (not as a legal guardian).
Online Patient Request Tool
Release of Health Information
“Facility Name” has partnered with Sharecare to fulfill your requests for records.
“Facility Name” is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.
If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.
If you are unable to complete the electronic form above, download and complete the paper form below. The authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Please note the processing of records is faster using the online form above.
Records are usually available within 10 days from the time the request is received. If you are picking up your medical records in person, please be sure to bring a government-issued ID. To arrange for another individual to pick up the documents for you, please indicate that on the authorization form, and ask them to bring their government-issued ID.
Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/ Conservatorship.
Request Submission for
Third-Party Requesters
Frequently Asked Questions
When will my online medical record request be ready?
How do I check the status of my request?
How can I pay for my records?
How do I contact Customer Service?
Medical Record Requests – (858) 244-1811 or Contact Support for live chat: https://hds.sharecare.com/contact-us/